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Receptionist
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Company Details:
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Newstar LED not only offers high quality products to our global clients but also excellent after sale service.
Our service includes:
a. 2 years warranty. Within this period, we offer free maintenance service and replacement for broken parts. Each party shares single travel courier fee.
b. Once 2 years warranty expires, we still enable to offer free repair service. However, under the condition of replacement for components or products, client has to take responsibility for any fee caused and for double travel courier fee.
c. Free normal maintenance once a year. With commission of client, Newstar can send its engineer to give a free onsite check and dot correction service to client’s LED display every year.
d. Free Onsite Installation Service. Newstar are pleased to offer professional onsite advice for these who are not familiar about installation or have strict requirement.
e. Solution Design. For who has special requirements or need a total solution, Newstar has a strong ability to provide one stop solution design from PCB drawing to finished product delivery.
f. 24/7 Online Support Service. Newstar can offer 24/7 service special for client who has important show or events to ensure everything to be fine.
g. 7 Days Free Factory Training. Newstar are always willing to help client have better understanding about LED display including operation, common issues and its solution etc.
Contact Person: Mr.
Fax: 86-755-29469120